Our order accuracy rating has averaged 99.6% over the past ten years.
It can be frustrating when an order arrives and it's wrong. Whether it's an incorrect quantity, something not assembled right, or the wrong item, it means rework on your part and that of the supplier. Phone calls, e-mails, return authorizations, reorders, waiting for the corrected shipments, credits on invoices—what a nuisance.
That's part of what makes order accuracy so important.
Shipping an order correctly the first time is essential for businesses and the relationships that go with them. No one wants to deal with the hassles of incorrect orders, so it's critical to make sure they're accurate from the start.
NewAge's order accuracy rating is 99.6%, and our team takes a number of steps to maintain and continually improve upon that percentage, such as . . .
- When an order is received, a member of our Sales Team immediately acknowledges and confirms everything involved, from the part number and quantity, to the price and expected ship date.
- Any discrepancies are dealt with upfront to avoid problems later.
- Our Sales, Quality Assurance, Manufacturing, and Warehouse team members contact each other in person and by phone to clarify inconsistencies well before an order ships.
Custom orders demand particular attention to detail. Drawings are examined carefully by our Technical Sales Representatives and Production Engineers, and no job is started until everything about the order is understood and acknowledged.
Accurate orders are ensured when procedures are in place and followed. But there's always room for improvement. We'll keep working our way toward 100%.
Please visit our product pages below.
|Tubing and Hose
|Our plastic tubing & rubber hose is available in many different configurations to suit a wide variety of applications. We carry a huge inventory for same-day shipment. Go to Tubing & Hose.
||We offer a good cross section of plastic and metal fittings, couplings and connectors to efficiently connect our tubing & hose products. Go to Fittings.
|Clamps & Accessories
||Custom & Fabrication
|To complete a tubing or hose installation, the use of clamps is typically necessary. We offer a selection of quality products to securely finish virtually any application. Go to Clamps & Accessories.
||NewAge Industries possesses the capabilities and experience to create custom parts perfectly suited to your application. Post-extrusion fabrication and hose assembly opens another range of options for providing parts to your exact specifications at a reasonable cost. Go to Custom & Fabrication.